You’ve completed your medical billing and coding education and earned your certification. Congratulations! That’s a significant achievement. But if finding your first medical billing and coding job is more challenging than expected, you’re not alone. Many newly certified coders face the same hurdle: Employers want experience, but how do you gain experience without that first job?
One of the myths about medical billing and coding is that you’ll land a high-paying job soon after earning your certification. In reality, most of us need to take a few smaller steps first. After earning my certified professional coder (CPC) certification, I started as a medical records clerk in a doctor’s office. It wasn’t exactly what I had in mind, but it allowed me to learn the ropes. Eventually, I moved into a billing and coding role in that same medical office and worked my way up to other revenue cycle positions.
No matter what type of medical billing and coding certification you earned, you could follow a similar path.
You might be at the beginning of your job search or feeling discouraged after months of trying, but don’t give up. There are ways to get those doors open, and below, we’re sharing seven strategies that can help you land your first medical billing and coding job.
1. Write a Resume That Fits the Job
Your resume is often your first impression with employers. It needs to highlight your coding certification, training, and knowledge, even if you don’t have professional experience in the field.
A well-written resume is also your opportunity to show employers you understand what the job involves, as it displays attention to detail, organization, and enthusiasm to learn. It needs to be kept short and clear, as potential employers tend to only quickly skim a resume at first.
How to Get Started
- Create a one-to-two-page resume (no longer!) that includes all your relevant experience.
- Place your certification after your name at the top of your resume (Example: Maggie Aime, CPC).
- Use bullet points for easy scanning.
- Include relevant skills and experience like Current Procedural Terminology (CPT) coding, International Classification of Diseases, Tenth Revision (ICD-10) knowledge, and billing software you’ve learned.
- Add your externships and experience with electronic health records (EHR) systems.
- If you’ve worked in a healthcare setting (even outside of billing and coding), include that information.
- Proofread carefully because typos on a resume can send the wrong message.
2. Create a Profile on LinkedIn
LinkedIn allows you to look for jobs, and employers can also look for people with your skills. Having a professional presence on LinkedIn can help recruiters find you. You can also connect with people who are already building their careers as medical coders and billers. This profile also shows that you’re serious and knowledgeable about the field.
How to Get Started
- Create an account on LinkedIn (it’s free!).
- Add a clear, professional photo with a simple background.
- Include your certification in your headline immediately after your name.
- Fill in your education and training. Your resume can help with this section.
- Use terms like “CPT” and “ICD-10” in your profile. This helps recruiters find you when they search for these keywords on the platform.
- Follow and connect with healthcare recruiters.
- Use the job search filter to look for “entry level” medical coding roles.
- Reach out directly to hiring managers with a brief, friendly message.
3. Gain Hands-On Experience
Employers want proof that you can handle the job, not just pass a test. Finding ways to gain hands-on experience before landing your first job can give you an edge. This could include internships, externships, and even volunteer opportunities. Plus, these experiences give you concrete examples to discuss in job interviews.
Tools like the American Academy of Professional Coders (AAPC) Practicode program can also be a big help. While it comes with a cost, it allows you to practice coding using real cases. It may even help remove the “Apprentice” (CPC-A) designation faster if you’re AAPC certified.
How to Get Started
- Ask your coding program about externship or internship opportunities.
- Look into AAPC’s Practicode program for a simulated coding experience.
- If you already work in a healthcare setting, volunteer to shadow or assist in the billing department. This shows initiative and helps you learn the practical side of coding while making connections.
- Keep practicing on your own with sample cases and mock charts to sharpen your skills.
4. Search for the Right-Level Coding Jobs
Applying for jobs can be time-consuming, and sending your resume to positions that don’t match (or very nearly match) your certification or experience level might be a waste of your time. For example, many hospital inpatient coding jobs require years of experience and specialized training that new coders don’t yet have.
It’s perfectly okay to be ambitious. However, targeting jobs matching your current skills can save you time and frustration while increasing your chances of landing interviews.
How to Get Started
- Look for job titles that reflect entry-level positions, such as “medical coder I.”
- Use keywords like “entry level” in your job searches.
- Match your job search to your certification, such as CPC, certified coding specialist (CCS), or certified inpatient coder (CIC).
- Read job descriptions carefully to see if the requirements align with your qualifications.
5. Connect with Other Coders
You don’t have to do this alone. Other coders, especially those a few steps ahead, can share job leads, give advice about employers, or even make referrals. From my experience, the medical coding community is surprisingly tight-knit and supportive of newcomers.
Many experienced coders remember their own struggles from when they were trying to break into the field and are willing to help. Networking and building relationships can help you stay in the loop and show that you’re engaged and motivated to grow in the profession.
How to Get Started
- Check the AAPC or American Health Information Management Association (AHIMA) job boards.
- Consider joining your local AAPC or AHIMA chapter and attending meetings. Don’t be afraid to share that you’re job hunting.
- Look for reputable Facebook groups dedicated to medical coding. Many share job opportunities.
- Seek out a mentor who can guide you through your early career steps.
- Networking works both ways, so offer to help others when you can.
6. Start with Other Related Healthcare Roles
Your first job might not be a coding job, and that’s okay. Many coders — including myself — get their start in other areas of the revenue cycle. Common jobs they hold include patient access representative, patient financial counselor, or front desk receptionist.
Working in these roles can help you understand how a medical office or healthcare facility runs and give you the experience employers look for. They’re solid stepping stones and may even lead to in-house promotions into coding once you’ve proven yourself.
How to Get Started
- Look for medical records, front desk receptionist, scheduling, or insurance verification jobs.
- Be open to part-time, per-diem, or temporary positions to get started.
- Once hired, express your interest in coding to your supervisor and ask about opportunities for cross-training.
- Volunteer to help with coding-related tasks when appropriate.
- Set realistic salary expectations. You may need to accept less initially to get that crucial medical coding experience.
7. Prepare for the Interview
Even if you don’t have job experience, you do have knowledge. The interview is your chance to show it. Employers want to see that you understand coding basics and are a problem-solver.
During an interview, be prepared to walk through your thought process when faced with a coding scenario and verbalize when you would need consult resources. This can help set you apart from other candidates. Equally important is showing your motivation and that you’re eager to learn.
How to Get Started
- Research common interview questions online and practice your answers.
- Prepare examples of how you’ve handled various coding scenarios during your training, volunteering, or relevant work.
- Ask questions about the practice or facility’s coding processes, EHRs, and team structure.
- Be honest about what you don’t know and show you’re willing to learn it.
- Follow up with a thank-you email that shows your interest in the position.