Step-by-Step Guide to Getting Hired in Healthcare
Andrea Clement
Andrea Clement is the President of Clem.co, Healthcare Communications and Career Collateral. She has more than 20 years of experience in the healthcare staffing industry, including ten years as a healthcare recruiter placing physicians and advanced practice clinicians in hospitals and health systems across the country, and more than a decade of experience providing media relations and communications for a variety of corporations including healthcare staffing, clinical research, medical publishing, and physician consulting firms. From 2007-2018, Andrea wrote about healthcare careers and provided online medical career / job search advice for About.com, which is now VeryWell.com and TheBalance.com, both of which host much of her health career content currently.
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Learn how to master the job hunt, what hiring managers are really looking for, ways to stand out from the crowd, and more best practices for landing a great healthcare job out of college.
As an upcoming or recent graduate of a healthcare education program, your knowledge and skills are in higher demand than most and the job market tends to be tilted in your favor. But don’t let that fool you into thinking that landing a job is a sure thing right out of college. Getting hired in healthcare, like any other industry, requires careful planning and a systematic approach that begins well before you submit your first application.
This guide teaches you how to land a job in healthcare step-by-step, from building a professional network to signing that final job offer. We’ll walk you through the entire process, and provide expert tips along the way to help you create a winning resume, find good job opportunities, stand out from other candidates, and nail your interviews.
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Step 1 Build Your Professional Network
The first step to getting hired in healthcare is developing a solid professional network. Ideally, this will begin well before graduation and continue to grow as you inch closer to employment.
During College
Building a strong professional network starts in school. As you take courses and complete program requirements, you’ll meet new classmates and colleagues, and interact with faculty familiar with the industry. These people will form the basis of your new network and may be able to connect you with other resources that can help your job search.
Internships & Clinicals
Most healthcare programs require some sort of practicum or hands-on component. Some may offer internship placements, while others may involve clinical rotations. The main purpose of these experiences is to give you the on-the-job-training most employers require, but they are also a great place to network and build new connections.
Site supervisors who have observed you are in a good position to give solid recommendations. Some may even be able to give you some inside insight on upcoming job openings in your area. Likewise, the new colleagues you meet during clinicals and internships can help you establish important connections with human resource managers and other professionals who make hiring decisions. You can learn more about internships and clinicals in our full-featured guides below.
Mentorship Opportunities
Mentors serve as important guides throughout your academic and professional life. These individuals are usually seasoned healthcare professionals, but can just as often be experienced peers. They have been where you are going, are in a good position to offer important job search advice, and likely have an established network for you to tap into.
Internships and clinical placements are an excellent place to find good mentors. Most mentors will already have a robust professional network in place and will be able to connect you with the resources you need to build your healthcare career.
Try to find mentor candidates who work in your own field or have some familiarity with your area of expertise. For example, if you are interested in landing a job in healthcare information technology it will be best to find a mentor with some knowledge or experience in that field. Experienced, relevant mentors will be in the best position to offer actionable advice and provide resources specific to your area of work.
To see how the benefits of mentorship go far beyond professional networking and where to find quality opportunities, check out EduMed’s complete guide to healthcare mentorships.
After Graduation
Once you graduate, you can start leveraging your networks and connections for professional success. One way to do this is by expanding your horizons to include industry-specific resources beyond school. These include professional organizations and social networks designed for healthcare professionals.
Professional Organizations
Professional organizations and other healthcare guilds support local healthcare workers through sponsored events and continuing education opportunities. Seminars and workshops are not only good professional development opportunities, they can also be a great place to forge new connections or maintain your networks.
Most professional organizations also host healthcare-focused job boards. Sometimes job openings may show up in these outlets before they make it to larger outside sites. Staying up-to-date on these developments can give you a leg up on the competition.
Social Networks
Social networks aren’t just a place to stay in contact with friends and family. They can also be a useful tool for professional networking and could even help you land a job. These days most healthcare fields enjoy their own exclusive social networks designed to connect and support working professionals. Resources like Nursing Network, for example, publicize events, post new job openings, and gather information on industry updates.
Step 2 Optimize Your Resume and Review Your Online Profiles
Fine-tuning your resume and reviewing your online presence are also important measures. This is something you should consider doing before you begin the job search and send out application materials. Your resume and social media profiles are often the first impression potential employers get, so it is important to make sure they accurately reflect your accomplishments and public image.
Resume Tips
Optimizing your resume is one of the most important preliminary steps to a successful healthcare job search. Not only does it have to impress a hiring or recruiting manager, your resume will likely first need to get past an AI screening tool known as an Applicant Tracking System (ATS) if you’re applying through an online form. Here are a few tips and resources to help you build a resume that has the best chance of breaking through and making a great impression.
- Start by updating your resume so it accurately reflects your strengths and aptitudes. If you recently finished school or completed an internship make sure your resume prominently displays those accomplishments.
- Keep your formatting clean and uniform so hiring managers don’t have to hunt for your qualifications. You may also want to consider swapping out old jobs in the past for newer ones that more closely relate to healthcare.
- Many job candidates make the common mistake of crafting a single, one-size-fits-all resume they can submit to a variety of different employers. This may be easier in the short-term, but it can ultimately limit your possibilities. Healthcare is a large, competitive industry so it’s critical to tailor your resume to the specific jobs you plan to apply for.
- Find ways to beat the AI screening tools. You can learn which keywords to focus on, find gaps in your resume, and highlight the best skills or credentials depending on the position using a tool like JobScan.
Resume Resources
- myPerfectresume | Healthcare Resume Examples
- USC | How to Write a Resume like a Healthcare Executive
- Resume-Resource | Medical & Healthcare
- Purdue Online Writing Lab | Resume Guide
- Healthcaresupport.com | Keys to an Outstanding Healthcare Resume
- Monster.com | Healthcare Resume Tips
- Concorde Career Colleges | How to Optimize Your Healthcare Resume
- TopResume | How to Write a Resume to Beat the Bots
How to Make Your LinkedIn Profile Stand Out
Your LinkedIn profile acts as a digital representation of your experience, qualifications, and accomplishments. It should never serve as a substitute or replacement for your actual resume, but it can be a useful addition.
Employers and job-seekers are turning to LinkedIn more than ever. It can help you locate available job openings and connect with potential employers. Establishing a solid presence on LinkedIn signals your interest in new opportunities and expands your reach as you look to get hired in healthcare.
The first thing to do is revise your profile. Make sure everything is as up-to-date as possible and be sure to select a good profile picture. Professional headshots are ideal, but you can use something else in a pinch as long as the background is neutral, the lighting appropriate, and your face unobscured. Remember that LinkedIn is a professional work network. You probably won’t want to use the same photo you have on Facebook.
Employers and recruiters often conduct searches on LinkedIn, so be as specific as you can when listing credentials and experience. Some healthcare organizations also maintain an active presence on the platform. Joining or connecting with these groups is a good way to stay in the know about recent developments and new job opportunities, and display to prospective employers that you’re already a part of the the right healthcare job communities.
Tips for Cleaning Up Your Personal Social Media Profiles
You should always assume that potential employers will search for and browse your social media profiles. Recent studies on the subject found that 79 percent of employers view online information about prospective employees before making hiring decisions. Meanwhile, only 7 percent of surveyed job candidates were aware of this possibility. That same study also notes that healthcare providers are particularly susceptible to the dangers of social media due to the rigors and demands of the industry.
Healthcare employers want to hire responsible, professional, and discrete workers. Your social media profiles will make a lasting impression, so it is best to review your online presence in advance. Use this checklist to clean things up.
- Update Profile Pictures:
These photos could form potential employer’s first impressions. Consider updating them and select something with the job search in mind. - Review Privacy Settings:
Most platforms offer privacy options to restrict content visibility. This could be useful if want to maintain a uniform online presence with different audiences. - Consider Multiple Accounts:
Some healthcare workers keep separate personal and professional accounts on the same platform. This allows you to keep solid work-life boundaries. - Archive Old Posts:
Your social media profiles deserve maintenance. Consider periodically archiving old or dated posts. - Google Yourself:
Potential employers do it, so why shouldn’t you? The results can be revealing can help determine how you orient your online presence.
Step 3 Master the Job Hunt
Once you have refined your resume and cleaned up your social media profile you are ready to begin the job search in full force. First, you need to know where to look. Most healthcare employers use online job sites to publicize new openings, but you can also find some possibilities through word-of-mouth in your professional network.
Where and How to Look for Jobs Online
You may already be familiar with large job search sites like LinkedIn, Indeed, and Monster. These are broad resources that list new employment opportunities in nearly every industry. They are a good place to start at this stage because you can cast the net as wide as possible. You can then narrow the results based on your own interests and areas of expertise.
As you search progresses, you may want to narrow things even further by using job search sites specific to healthcare. Sites like CareerVitals and HealthcareJobSite cater to professionals in your position and often yield more promising and relevant results. Professional organizations in your subfield will also likely host exclusive job boards.
Job sites work like employment search engines and, like any search engine, they are only useful if you know how to use them. Start by searching for the specific job title or subfield that applies to you and go from there. Experiment and try multiple keywords similar to the ones used in your resume until you get the results you’re looking for.
Most sites will have broad search parameters and filtering options that can help you sift through results to find the perfect position. You can filter by location, work environment, and salary level. You can also isolate job openings by number of required years of experience. Most healthcare positions will call for some professional experience, but these requirements vary widely by employer and position.
Healthcare Job Search Sites
Using Your Professional Network
While online job sites will likely be your best bet for finding the most job openings, reaching out to your professional network to learn about job opportunities can be just as valuable. Contact classmates and faculty from school, colleagues from internships and clinicals, and anyone else you know in the field who can direct you to potential job matches or put you in contact with higher-ups who have hiring influence at employers you’d like to work for.
Contacting Hiring Managers Directly
Don’t be afraid to directly reach out to hiring managers via email or on LinkedIn about a position. This shows initiative and can help you bypass some of the AI screening tools, especially if you have mutual professional connections. You might be surprised at the amount of information they can give you beyond the job ad. They can give you a good sense of what the company is looking for and may even have information on upcoming openings not yet publicized. The squeaky wheel gets the grease more often than not in this context.
Step 4 Start Applying for Jobs
First you built a strong professional network. Then you optimized your resume, cleaned up your social media profiles, and initiated a targeted job search. Your search probably returned a ton of possibilities that you narrowed to suit your own interests and needs. Now you are ready to take the most important step: submitting applications. Here are some things to keep in mind as your gather your materials.
Crafting Your Cover Letter
Your cover letter represents you and your professional intent. It is a chance for you to make the case that you are the most qualified candidate and have something unique to offer.
Follow this checklist to follow as craft your cover letter.
- Include the name of the hiring manager:
Avoid generic greetings and instead address the hiring manager by name and reference their title. - Tailor your professional strengths to meet the job description:
You didn’t submit a boilerplate resume, so why copy and paste the same cover letter? Read the job description closely, research the company, and tailor your letter to meet the needs of both. - Keep things brief and concise:
Long, rambling cover letters are ill-advised. You don’t want the hiring manager to get bored. Keep things compelling, but brief. - Coordinate with your references:
If the job requires recommendation letters, let your references know the deadline well in advance. - Be sure to proofread:
Nobody likes to read a document riddled with typos. Cover letters should give hiring managers an accurate reflection of your qualifications, not your grammatical mistakes.
Sending Out Applications
Now you’re ready to start sending out applications. The number of initial applications you submit is up to you. Don’t submit more than you think you can manage, but remember that most hiring managers receive an overwhelming number of applications, many of which never result in an interview. In light of this, some experts recommend applying for 2 to 3 jobs each day. If you have limited success early on, consider broadening your criteria.
There is no standard on when to expect a response and unfortunately many candidates report no response at all. Some employers may respond within a few weeks, others may take months. Beyond that, the standard advice is to wait at least two weeks before following up with a brief, concise note inquiring about the position.
Job Application Resources
- Purdue Online Writing Lab | Job Application Overview
- Job-applications.com
- Indeed | 10 Tips for Completing a Job Application
- The Balance Careers | How to Fill Out a Job Application
- U.S. Department of Veterans Affairs | Five Ways to Make Your Healthcare Job Application Stand Out
- BestJobInterview.com | Job Application Tips and Checklist
Step 5 Prepare for the Interview
Once you’ve sent out applications, resumes, and cover letters, you will hopefully start hearing back from hiring managers who want to schedule interviews. Interviews can be stressful, but being well prepared will help the experience go smoothly. Here’s some advice to help you with that.
General Preparation Tips
- Research is the name of the game. You already conducted some preliminary research, but now it is time to go deeper. Hiring managers are interested in candidates who are not only skilled, but also informed about their organization. As you prepare, take a look at the company’s history, its mission, and unique characteristics.
- Reference your research findings during the interview and show how your accomplishments directly align with the employer’s needs. This shows initiative and highlights your fit in the position.
- Consider researching your interviewer in addition to the company itself. This not only signals your interest; it also shows that you are a congenial potential coworker.
- Review your application materials before the interview, including your resume and cover letter. The interviewer already knows most of this information so try to offer some additional selling points. Construct a compelling narrative that shows how you can contribute to the company’s endeavors.
Finally, practice and review! Take a look at the job description again and be prepared to discuss it. Practice answering questions and consult your professional networks for advice. Interviews for nurses likely differ than those for healthcare administrators, so make sure you are informed on what to expect.
Day of the Interview
Preparation doesn’t stop on the day of the interview, it builds. These tips will help as you prepare.
- Be sure that you sleep well the night before and eat a good meal beforehand. Nobody wants to go into an interview exhausted and hungry. This will help you stay focused, sharp, and alert.
- For in-person interviews, dress for the job you want and stick to professional attire when in doubt. Put your best foot forward and make a strong, lasting impression.
- Many companies conduct phone or remote interviews. This will likely increase due to the continued effects of COVID-19. Test your technology and phone reception ahead of time and make sure you are well-positioned to be clearly seen and heard.
- Anticipate some of the more common interview questions in advance and consider more pointed questions specific to healthcare. Most hiring managers will probably ask if you have any questions. Avoid sounding disinterested by crafting insightful questions about work environment and company culture.
Job Interview Resources
- Indeed | Healthcare Interview Questions (with example answers)
- The Healthcare Initiative | Interviewing Tips
- National Healthcareer Association | How to Prepare for Your Healthcare Job Interview
- Ameritech | How to Succeed at Your First Healthcare Job Interview
- How to Succeed at Medical Interviews
- Idealist | 10 Resources to Help You Rock Your Job Interview
- CareerBuilder | Interviews: Advice and Resources
Step 6 Evaluate Job Offers and Make a Decision
If things go successfully, once you complete the first round of interviews, you should start receiving job offers. Ideally, you will have more than one. So how do you evaluate the opportunities and weigh your options? You’re not obligated to take the first offer you’re given, so take some time to consider the factors most important to you.
Evaluating Offers and Making a Choice
The most important considerations are salary and location. You probably won’t want to take a job if the pay isn’t right and unless you want to relocate work outside your current locale could be prohibitive. Even local jobs may require a commute, so you may want to consider how that will affect your day-to-day. Depending on your circumstances it could be worth it to accept an offer with a longer commute if the salary is enticing.
Additional factors include company culture and room for professional advancement. Everyone wants to work in a healthy, supportive environment so it will be important to land at an organization that fits your own profile. Likewise, jobs with some opportunity for promotion will be much more attractive than those with little room for advancement.
Learn more about how to evaluate job offers, including advice for negotiating the terms, in EduMed’s full guide to navigating healthcare job offers.
Tips for Getting Hired in Your Healthcare Field
- Certified Nursing Assistant (CNA)
- Medical Biller or Coder
- Paramedic
- Registered Nurse
- Veterinary Technician
- Dental Hygienist
- Pharmacy Technician
- Sonographer & Ultrasound Tech
- Medical Assistant
- Occupational Therapist
- Physician Assistant
- Surgical Technician
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Job Search Insights from a Healthcare Staffing Expert
Andrea Clement is the President of Clem.co, Healthcare Communications and Career Collateral. She has more than 20 years of experience in the healthcare staffing industry, including ten years as a healthcare recruiter placing physicians and advanced practice clinicians in hospitals and health systems across the country, and more than a decade of experience providing media relations and communications for a variety of corporations including healthcare staffing, clinical research, medical publishing, and physician consulting firms. From 2007-2018, Andrea wrote about healthcare careers and provided online medical career / job search advice for About.com, which is now VeryWell.com and TheBalance.com, both of which host much of her health career content currently.
Most healthcare students and recent graduates start planning their initial entry into the workforce fairly early. What are some concrete, actionable things they can do to get a leg up on the competition?
Start building up your experience and knowledge by volunteering in healthcare settings or working in entry level healthcare jobs that don’t require high-level degrees. Not only will this build your skill set, it will help you to begin to organically grow a network of people. If you are interested in dermatology, for example, you can get an assistant job at a dermatology practice. If you find that you enjoy it you could take it a step further to get a certificate as an aesthetician.
How does the hiring process in healthcare differ from other industries? What do new and aspiring job candidates need to know?
In general, one major difference is that clinical healthcare roles are often in such high demand. This works in favor of job seekers. That said, healthcare job seekers still need to bring their “A” game. I’ve seen some employers interview clinicians and pass on them, choosing to leave a role vacant rather than hire the wrong person. Fit and qualifications are extremely important. The right skills are paramount for success because the employer can face liability if they make a bad hire.
As a healthcare hiring professional yourself, what are some of the most common mistakes you see candidates make? What can applicants do to set themselves apart and ensure they get an interview or a second look?
Throughout my 20 years of experience I’d say one big mistake candidates make is not being honest or forthcoming about their motivations until it’s too late in the process. There are many legal and healthcare policy issues that impact credentialing. If you wait until too late, you may lose trust.
Another mistake is just being careless in the interview, not preparing, or taking it for granted. Clinicians are in high demand, but employers aren’t necessarily going to hire everyone who interviews. Also, candidates sometimes get so nervous they forget to show their interest—employers want to be wanted, too. One great way to show interest is to ask thoughtful questions about the opportunity—growth potential, how they define success in this role, what can you do to ensure success, etc.
How important is professional networking in this process from the applicant’s perspective? Can those connections lead to direct hires?
Networking is absolutely an integral part of not just your immediate job search, but a great way to learn from mentors as you move through your career. Try not to think of networking as a separate task but more of as an organic part of your everyday life—interacting with others, staying active in your field, joining professional associations, and updating your professional profiles. Just being curious about other people in the healthcare field goes a long way. Ask for advice or insight and make introductions. Don’t wait until you need a hook-up for a job. You have to grow your network over time with mutually beneficial connections.
What additional, industry-specific advice would you give to new job candidates in healthcare?
My advice would be to take care of you. Healthcare can be a very high stress, high burn-out industry. Know your own limits, listen to your mind and body, and be sure not to push yourself too hard. The education requirements can be grueling, but most people I know who work in clinical medicine would do it all over again. It’s such a rewarding field and you are doing such important work. Just make sure you are doing what’s necessary to manage your stress and stay healthy and happy, despite long shifts and intense workloads.